Frequently Asked Shop Questions

How Do I Place An Order?

You can click here to browse! Once your cart is filled up and you check out, you will receive a confirmation email with your order details!

is everything vegan?

Yes. Everything is made without dairy, eggs, and animal products!
However, these items are made in a shared facility that uses eggs and dairy products. While we do our best to prevent cross-contamination, it is not 100% guaranteed.
If you have a serious allergy, we suggest you do not consume any of our products. 

When Will My Order Arrive?

For now, orders are delivered locally on Mondays and Wednesdays before 5pm.

If you are local and you need cookies for a specific date, it is best to place an order

through the contact page. 

Can I reheat my Cookies when I get them?

YES!! In fact, we encourage it!

Our cookies are baked fresh before delivery but if you prefer the "fresh out of the oven" taste,

we suggest reheating them in a 350* oven for 2-4 minutes (or until warm),

OR reheat them in the microwave for 5-10 seconds! 

 

  Any cookies that you won't eat within 2 days can go in the freezer until you're ready to eat them. Simply leave them at room temp for 30 minutes to thaw before you eat them.

Is "Gluten friendly / wheat-free" the same as "gluten-free"?

"Gluten-Free" goods are made in a facility that is 100% gluten-free.

"Gluten-Friendly" goods are made with gluten-free ingredients, but they are prepared in a

facility that makes gluten-filled products.

This means there could be trace amounts of gluten in your Gluten Friendly treats.

If you have a serious allergy, we recommend that you do not consume our products.

Does Anything

Contain Nuts?

The Gluten-Friendly Salted Peanut Butter Cookies contain peanuts. 

Since all of our treats are made in the same facility, there may be trace amounts of cross-contamination. We do our best to prevent this, but please note that we are not an allergen-free bakery.

Do you accept returns?

Since everything we ship is perishable, we do not accept returns. If there is a problem with your order please contact us via email (info@gentlewhiskbakery.com) and let us know!